News & Announcements

News

Conversational AI Platform, Cognigy, Receives SOC 2 Type II Attestation

Independent Audit Verifies Cognigy’s Internal Controls and Processes

Conversational AI

Developing a Conversational AI Road Map

Our colleague, Jessica Gopalakrishnan, has recently published an article on Forbes on the importance of develo...

News

Cognigy Launches Its Most Advanced Conversational AI Platform

Voice- and chatbot experiences offer next-generation level of accuracy, control and usability; accelerates Con...

Conversational AI Customer Service Automation Partners

Podcast: Cognigy CEO Talks Conversational AI, Automation and More (Part 2)

Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted ...

Conversational AI Customer Service Automation Partners

Podcast: Cognigy CEO Talks Conversational AI, Automation and More

Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted ...

Combining Conversational AI and RPA to Improve Customer Experiences

Within the next two years, 72 percent of organizations will be working with robotic process automation (RPA) i...

Conversational AI Customer Service Automation

How Successful are Contact Centers with AI and Chatbots?

Top-rated brands provide an outstanding customer experience. They make customer interactions convenient, painl...

News Conversational AI

Multi-language Virtual Agents with Language Detection

We live in an incredible world of multilingualism. More and more people are starting to travel and learn new l...

News Conversational AI

Build your TensorFlow Custom Module

Creating a good conversational AI might make you realize how complex the idea of a successful conversation is....

Conversational AI

Cognigy.AI 3.6 Released

Düsseldorf (GER), March 30, 2020 +++ Today we are announcing the release of Cognigy.AI 3.6 - the newest versio...

Conversational AI Partners

Cognigy.AI 3.5 Released

Last week, we announced the release of Cognigy.AI 3.5 - the newest version of our industry-leading Conversatio...

News Conversational AI Customer Service Automation Partners

Smart banks - The new way of banking

The core value proposition behind conversational AI is increased efficiency for businesses and more immediacy ...

News Conversational AI Customer Service Automation Customers Partners

Lui - The All-In-One Chatbot

It' s the fourth Thursday in November. All Americans know exactly what's coming. The holiday season surroundin...

News Conversational AI Partners

COGNIGY.AI 3.5 - what to expect when automating all customer interactions with virtual agents

Düsseldorf (GER), January 21, 2020 +++ Soon, Cognigy will be releasing Cognigy.AI 3.5: the newest version of t...