News & Announcements

News Conversational AI Customer Service Automation Partners

Bridging the gap between intelligent automation and Conversational AI

San Francicso (USA)/ Düsseldorf (GER), January 16th, 2020 +++ Together Cognigy, a Kofax Technology Alliance Pa...

News Conversational AI Customer Service Automation Partners

Cognigy expands its market presence in South Korea

Düsseldorf (GER)/ Seoul (South Korea), December 12, 2019 +++ Cognigy, the leading enterprise software vendor f...

News Conversational AI Customer Service Automation

Cognigy extends its APAC presence

Sydney (AUS)/ Düsseldorf (GER), December 03, 2019 +++ Cognigy, the market leader in Conversational AI, today p...

News Conversational AI

Cognigy Secures Series A Funding to Lead the US Market in Conversational AI

San Francicso (USA)/ Düsseldorf (GER), November 25, 2019 +++ Cognigy, the leading enterprise software vendor f...

Conversational AI Customer Service Automation Partners

Virtual Agents - The New Trusted Advisor in Insurance Sales

Key takeaway: Use Conversational AI to bond with your customers and offer them unprecedented personalized serv...

Conversational AI Customer Service Automation

Meet even the toughest design guidelines with Cognigy’s webchat

If you have ever started a self-service bot project, you might have hit this roadblock: Your bot is great and ...

Conversational AI Customer Service Automation

What's your business case for Conversational AI?

You know you should get started bringing Conversational AI to your business, but you haven’t found the right t...

Conversational AI

Cognigy.AI 3.4 Released

This week, we announced the release of Cognigy.AI 3.4 - the newest release of our industry-leading Conversatio...

News Customer Service Automation Partners

Cognigy supercharges Twilio Conversational AI

Cognigy showcases advanced Conversational Automation solutions at Twilio SIGNAL 2019 - the Customer & Deve...

News Customer Service Automation

Fuzzy Search for better results

Humans tend to be imprecise in what they say and write: Incomplete utterances, ambiguities and typos are just ...

News Customer Service Automation Customers

Accelerate Conversational Experiences by adding Locations and Places via HERE

Conversational AI dialogs can serve as a user interface for location-specific search requests -- ideally to ge...

News Customer Service Automation

ICMI CONTACT CENTER EXPO 2019 FOLLOW-UP: Cognigy's Interview podcast powered by Crmxchange

Cognigy exhibited at this year's ICMI Contact Center Expo 2019. The conference unites contact center professio...

News Partners

Boost your Service Management with the new ServiceNow Connector

Imagine you could get the latest status of a given Incident, by simply asking a conversational AI. Gone are th...