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Conversational AI Customer Service Automation Partners

Virtual Agents - The New Trusted Advisor in Insurance Sales

Key takeaway: Use Conversational AI to bond with your customers and offer them unprecedented personalized serv...

Conversational AI Customer Service Automation

Meet even the toughest design guidelines with Cognigy’s webchat

If you have ever started a self-service bot project, you might have hit this roadblock: Your bot is great and ...

Conversational AI Customer Service Automation

What's your business case for Conversational AI?

You know you should get started bringing Conversational AI to your business, but you haven’t found the right t...

Conversational AI

Cognigy.AI 3.4 Released

This week, we announced the release of Cognigy.AI 3.4 - the newest release of our industry-leading Conversatio...

News Customer Service Automation Partners

Cognigy supercharges Twilio Conversational AI

Cognigy showcases advanced Conversational Automation solutions at Twilio SIGNAL 2019 - the Customer & Deve...

News Customer Service Automation

Fuzzy Search for better results

Humans tend to be imprecise in what they say and write: Incomplete utterances, ambiguities and typos are just ...

News Customer Service Automation Customers

Accelerate Conversational Experiences by adding Locations and Places via HERE

Conversational AI dialogs can serve as a user interface for location-specific search requests -- ideally to ge...

News Customer Service Automation

ICMI CONTACT CENTER EXPO 2019 FOLLOW-UP: Cognigy's Interview podcast powered by Crmxchange

Cognigy exhibited at this year's ICMI Contact Center Expo 2019. The conference unites contact center professio...

News Partners

Boost your Service Management with the new ServiceNow Connector

Imagine you could get the latest status of a given Incident, by simply asking a conversational AI. Gone are th...

News Partners

Making Conversational AI a Reality - Cognigy & Switch Partnership

June 05, 2019, Düsseldorf, Germany / Sydney, Australia. Cognigy, a leading conversational AI provider, and Swi...

News Partners

Cognigy Announces Technology Partnership with Kofax

June 4, 2019, Düsseldorf, Germany / San Francicso, CA / Irvine, CA. Cognigy, a global leader in Conversational...

News

Give your agile projects a voice with the new Jira Software Connector

Give JIRA superpowers with Conversational AI

News

Create Amazing Chatbot UX With Webchat Plugins

Cognigy.AI's Webchat can be extended by embedding plugins - visual components of any kind which can be trigger...

Cognigy.AI 3.3 Released

Today we’re proud to announce the release of Cognigy.AI 3.3 – the Conversational AI Platform. Jam-packed with ...

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