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Understand what your customers say in any language
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Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
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An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Düsseldorf, November 22, 2021 – Last week, Cognigy received the Deloitte Technology Fast 50 Award and was ranked ninth. With this award, Deloitte honors the 50 growth champions in the tech industry based on their percentage revenue growth over the past four fiscal years. Within this period, Cognigy achieved 987.45 percent growth. Key to this success was Cognigy's proprietary low-code conversational AI platform, Cognigy.AI.
With Cognigy.AI, Cognigy has developed an AI platform for building intelligent voice and chatbots to automate customer and employee services via natural language. This low-code platform enables users with no technical background to independently program voice and chatbots and offer them in over 100 languages. In addition to its technical capabilities, Cognigy.AI is also GDPR-compliant and AIC4-approved (Artificial Intelligence Cloud Services Compliance Criteria Catalogue of the German Federal Office for Information Security). Cognigy's solutions are used across industries such as the insurance, travel, transportation, energy, and e-commerce. Public institutions and government agencies also use this advanced technology, which means it can be flexibly adapted to the needs of companies from a wide range of industries.
Philipp Heltewig, CEO and Co-Founder of Cognigy, is extremely pleased to have been recognized for his company's performance in the prestigious Technology Fast 50 Award: "We are honored to be among the top 10 Technology Fast 50 and part of Deloitte's strong technology network. The award emphasizes the tremendous need for powerful AI technology and reinforces our vision to make powerful Conversational AI easily accessible and take enterprise customer and employee communications to a new level worldwide."
"Start-ups and scale-ups represent innovation because they usually establish products and services that already address future developments," said Dr. Andreas Gentner, Partner and Industry Lead in Technology, Media and Telecommunications at Deloitte. "We are pleased that with this joint award we can further strengthen the technology network that has emerged from the Fast 50 Award."
Cognigy is a global leader in omnichannel Customer Service Automation. Intelligent voice and chatbots powered by its Conversational AI platform help businesses improve service quality, reduce operational costs, and support teams across the enterprise. Cognigy’s award-winning AI understands user intents precisely and enables natural dialogs in over 100 languages. Easily scalable and pluggable, its low-code platform automates business processes through integrations into backend systems, operates as SaaS and on-premise, and is GDPR compliant. Cognigy’s worldwide client portfolio includes BioNTech, Bosch, Daimler and Lufthansa. Learn more at cognigy.com.
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