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Cognigy Named a Leader in IDC MarketScape for General-Purpose Conversational AI Platforms

Cognigy, a global leader in omnichannel customer service automation, has been named a Leader in the IDC MarketScape: Worldwide General-Purpose Convers...

publication dateOct 6, 2021
reading time8 min

Cognigy launches Conversational AI Analytics Suite to deliver actionable insights from conversational data

The Cognigy Insights analytics suite will enhance the capabilities of the Cognigy.AI platform to make sense of conversational data and facilitate data...

publication dateAug 25, 2021
reading time5 min

Germany’s Largest Building Society Has Opted for Cognigy To Relieve the Burden on the Dialog Center

DÜSSELDORF, August 3rd, 2021 – Cognigy, a global leader in customer service automation, supports Schwäbisch Hall in the digital transformation of its ...

publication dateAug 3, 2021
reading time4 min

AIC4 Tested: Cognigy.AI Officially Certified as Safe and Trustworthy AI

Secure, unprejudiced, and GDPR-compliant voice and chatbots: Cognigy.AI is one of the first AIs to be successfully AIC4-tested for security and reliab...

publication dateJun 15, 2021
reading time6 min

Cognigy Secures $44M in Series B Funding to Facilitate Global Customer and Employee Growth

The investment, led by Insight Partners, will enable Cognigy to expand its global footprint becoming the platform of choice for accelerating enterpris...

publication dateJun 2, 2021
reading time8 min

Berlin Brands Group Relies on Cognigy: Smart Bots for 34 Global E-Commerce Brands

Global e-commerce company chooses Cognigy.AI to answer inquiries from customers 24/7 via voice- and chatbots, relieving contact centers and boosting s...

publication dateMay 31, 2021
reading time5 min

DATEV Relies on Cognigy.AI for Compliant, Easy-to-Use Voice Bots

DÜSSELDORF, SAN FRANCISCO, 11. March 2021 – DATEV, the third-largest provider of business software in Germany, relies on the Conversational AI platfor...

publication dateMar 11, 2021
reading time5 min

Salzburg AG Automates Customer Communication With Cognigy.AI

The smart voice- and chatbot, LEA, is an important pillar of customer service and sales at Salzburg AG. The electronic assistant has recently started ...

publication dateFeb 26, 2021
reading time7 min

Cognigy Secures Funding to Expand Growth in Asia-Pacific

Conversational AI company brings unprecedented quality and efficiency to customer service teams in enterprises with strategic investment from Global B...

publication dateJan 27, 2021
reading time5 min
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