Cognigy and Avaya Join Forces to Deliver Next-Gen Conversational AI Solutions for Enterprise Contact Centers
Iconic contact center solution provider partners with the market leader in Conversational AI to provide unpara...
Cognigy named a Leader in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms for the Second Year in a Row! Access a complimentary copy.
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Read MoreThe Future of Enterprise-Grade AI Adoption
An in-depth guide into the trusted use of AI in customer service automation
Read MoreCognigy.AI is officially AIC4-approved
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Read MoreNuuday Selects Cognigy to Revolutionize its Customer Service with AI Agents
Learn moreCognigy Recognized as a Customers’ Choice for Enterprise CAI Platforms in Gartner® Voice of the Customer Report
Learn moreCognigy Named on Sifted's B2B SaaS Rising 100 List: Excelling in the European B2B SaaS Landscape
Learn moreVirtual Agents
Low-code customer service automation engine
Voice Gateway
Turnkey voice connectivity to any contact center
Generative AI
Enterprise-ready LLMs for CX transformation
Knowledge AI
AI-based semantic search and knowledge management
NLU
Market-leading AI for 100+ languages
Multimodal CX
Cross-channel customer journeys with xApps
Agent Copilot
Next-gen agent assist for enterprise contact centers
Live Chat
AI-powered Live Agent workspace
Insights
Omnichannel reporting and analytics suite
Downloads
Guides, white papers, analyst reports and more
Blog
Stay in the loop on everything CX and CAI
Cognigy Academy
Become a certified expert with on-demand courses
Showcase Shorts
Explore the art of the possible in short videos demonstrating CAI
CX Disruptors
Insights from leading voices in the customer service industry
eBook: Generative AI for Contact Centers
Download nowWebinar: Generative AI and Cognigy in the Contact Center
Watch nowBuilding Next Generation Self-Service at Scale
Read moreAbout Us
Join our mission to make Conversational AI more accessible
Our Partners
Dive into our global ecosystem of leading business and technology partners
Events
Find us at live conferences or virtual meetups
Careers
Help us achieve our vision with your talents and skills
News & Announcements
Be the first to know about all the latest news
Cognigy Experience Summit (CXS)
The paramount event for AI visionaries and the Cognigy Community
Contact Us
Reach out to our experts and get your questions answered
Cognigy Trust Center
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
Read MoreThe Future of Enterprise-Grade AI Adoption
An in-depth guide into the trusted use of AI in customer service automation
Read MoreCognigy.AI is officially AIC4-approved
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Read MoreNuuday Selects Cognigy to Revolutionize its Customer Service with AI Agents
Learn moreCognigy Recognized as a Customers’ Choice for Enterprise CAI Platforms in Gartner® Voice of the Customer Report
Learn moreCognigy Named on Sifted's B2B SaaS Rising 100 List: Excelling in the European B2B SaaS Landscape
Learn moreBe the first to know about the latest developments around Cognigy
Iconic contact center solution provider partners with the market leader in Conversational AI to provide unpara...
Ludwigsburg, Düsseldorf, 01.09.2022 – Taking customer service to a new level with artificial intelligence and ...
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Cognigy has been recognized by Gartner® as a Leader for Completeness of Vision and Ability to Execute
Düsseldorf / San Francisco / Sydney / London — Cognigy today announced that Rob Fardin has joined the company ...
With a growth rate of 987.45 percent, Cognigy claims a spot in the top 10 of the Deloitte Technology Fast 50 2...
Cognigy, a global leader in omnichannel customer service automation, has been named a Leader in the IDC Market...
The Cognigy Insights analytics suite will enhance the capabilities of the Cognigy.AI platform to make sense of...
DÜSSELDORF, August 3rd, 2021 – Cognigy, a global leader in customer service automation, supports Schwäbisch Ha...
Secure, unprejudiced, and GDPR-compliant voice and chatbots: Cognigy.AI is one of the first AIs to be successf...
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The smart voice- and chatbot, LEA, is an important pillar of customer service and sales at Salzburg AG. The el...
Conversational AI company brings unprecedented quality and efficiency to customer service teams in enterprises...
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