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Together, CXone Mpower and Cognigy.AI enable organizations to accelerate AI adoption and scale it seamlessly across every customer experience.
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16M+ automated conversations per year for rebookings, refunds & more
25+ AI Agents for customer care and in-car Voice Assistance
AI Voice & Chat Agents with 70% automation rates, serving EON’s 50M customers
Serving 24k customers in customer service on chat and voice channels
30K Calls Saved Annually
Powered by GenAI & Knowledge AI
AI Agent for Sales and Energy Consulting
Discover the transformative capabilities of Conversational AI (CAI) and how it can revolutionize your business with our whitepaper.
Gain insights into the paradigm shift in customer access strategies, understanding how CAI blends artificial intelligence, natural language processing, and machine learning to create personalized, seamless customer interactions across multiple channels.
A guide for revolutionizing customer experience and operational efficiency.
Explore how AI Agents are transforming customer service and delivering innovative solutions for your business now.
Cognigy named a Leader in the 2025 Gartner® Magic Quadrant™ for Conversational AI
Discover how Cognigy can help you create AI Agents for Your Business
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