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This release features a more efficient, reliable, and developer-friendly approach to integrating Webchat into your applications.
Webchat Made Easy: Reliable Versioning and Developer-Friendly Workflows
Until now, managing Webchat has required downloading compiled assets from GitHub releases and manually hosting them – a controlled solution, but one that introduces operational overhead, especially with high version release frequency.
To better align with modern development workflows and applications, we’re excited to share that Cognigy Webchat is now available as an npm package.
Why it matters
With this feature, we’re aligning delivery with the tools and workflows developers already use every day:
-
Predictable Versioning: Pin exactly the version you need in
package.jsonand avoid surprises from accidental upgrades. Semantic versioning ensures confidence when updating. - Seamless CI/CD Integration: Easily pull Webchat into your automated pipelines for build, test, and deployment. No more manual downloads or custom hosting steps.
- Better Visibility & Control: With npm commands like
npm outdated, teams can quickly check for updates, review changes, and plan upgrades with clarity. - Reliable Distribution: Moving away from GitHub-hosted assets reduces risks of missing or out-of-sync files during release windows. Your AI Agents stay online, and your customers stay connected.
For enterprise teams building at scale with Cognigy, treating Webchat as a versioned dependency is now simpler and safer. You can seamlessly integrate it into your application ecosystem, reduce operational overhead, and gain the confidence that comes with standardized package management.
This update also opens the door for greater flexibility: customize Webchat as part of your front-end codebase, align it with your brand experience, and roll out updates at the pace that works best for your team.
Other Improvements:
Cognigy.AI
- Removed the Beta flag from the new Handover Providers interface
Cognigy Insights
- Added support for additional country flags in the Top Sessions list on the Business dashboard
For further information, check out our complete Release Notes here.
