Cognigy Named a Leader in January 2022 Gartner® Magic Quadrant ™ for Enterprise Conversational AI Platforms! Download the report
Easy-to-use platform even for non-techies
Understand what your customers say in any language
Connect to your digital ecosystem with free Cognigy.AI Extensions
Integrate with any CRMs, ERPs, RPA, and more
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Dive deep into the world of conversational AI
Learn everything about voice bots and virtual agents
Become an expert in Conversational AI and automation
See Conversational AI in action through demos
Explore Cognigy.AI and get support from the community
Join our mission to make Conversational AI more accessible
Find us at live conferences or virtual meetups
Help us achieve our vision with your talents and skills
Be the first to know about all the latest news
Reach out to our experts and get your questions answered
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
"Any sufficiently advanced technology is indistinguishable from magic". This is the third of Clark's laws, a list of three adages formulated by British science fiction writer Arthur C. Clark. Indeed: For thousands of years, the idea of inanimate objects understanding and responding intelligently using spoken language could only be imagined in fairytales or sci-fi.
Today, conversing with objects has become commonplace. We're surrounded by embedded voice assistants who obey our every command and engage in more or less intelligent conversations. Arguably coming generations will perceive any non-conversational UI as broken. Think of that famous scene from Star Trek IV where Scotty tries to talk into the computer mouse from 1986. That will soon be us!
While consumers are adapting at lightning speed to the new convenience of AI-powered voice experiences, the creation of those assistants is mainly in the hands of experts. But that is about to change: Platforms such as Cognigy.AI democratize the creation and orchestration of language experiences. And at the same time, large pre-trained language models like GPT-3 are becoming accessible, affordable, and easy to handle.
Take a look at this video to see how the combination of Cognigy.AI and OpenAI powers an intelligent voice bot that can be trained in seconds to answer questions and engage in a natural, human-like conversation.
Stay up to date with the latest Conversational AI tips and news.