Cognigy.AI Showcases

See Conversational AI in action and browse through a selection of Cognigy.AI videos and demos.

publication dateJul 22, 2021
reading time4 min

Automating IT services with Cognigy.AI & ServiceNow

In the standard ITSM process the rate of handling issues (incidents and requests) is limited by the availability and workload of Human Agents at the Help Desk which makes...

publication dateMay 5, 2021
reading time4 min

Automating HR Services & Support with Chatbots

Human Resources teams face the same challenges as all teams: do more with less, and scaling up and down. HR teams juggle a demanding role of supporting hundreds even thou...

publication dateApr 12, 2021
reading time3 min

Sentiment Analysis: Three Powerful Use Cases for Customer Service Bots

Human communication is more than an exchange of data. It includes the expression of feelings, well beyond simple semantics. This power to connect with others through emot...

publication dateMar 12, 2021
reading time10 min

Voice-enabled Salesforce CRM with Conversational AI

CRM is undoubtedly an indispensable tool for every sales professional. Finding the right piece of information exactly when it's needed is key to success.

publication dateJan 28, 2021
reading time3 min

Customer Service Automation in logistics: Parcel tracking

Contact Centers in the logistics industry are flooded with standard requests. "Where is my package?" ranks #1 among the top customer service inquiries. Even though it is ...

publication dateAug 14, 2020
reading time3 min

Some IoT fun with natural language & Droidspeak

At Cognigy, we love to see what our customers and partners build with Cognigy.AI. Every go-live is celebrated and seeing a brand new Virtual Agent out in production makes...