Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Power up your Amazon Contact Center with Conversational AI
The leading enterprise conversational automation platform
Deploy virtual voice agents for automated phone conversations
Conversational AI Analytics Suite for 360° Insights
Elevating customer service with AI-powered Agent Assist
Turnkey ecosystem integration with pre-built connectors
Fast and efficient call handling with automated ID&V and smart routing, all in natural language
Enabling frictionless, transactional customer service on any voice or text channel
Giving service agents superpowers through AI-infused agent augmentation
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An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
CRM is undoubtedly an indispensable tool for every sales professional. Finding the right piece of information exactly when it's needed is key to success.
While being busy and on-the-go, this can be challenging with a visual user interface. Cognigy.AI makes working with Salesforce CRM more exciting and efficient by making it accessible with a simple phone call.
Its high-end Conversational AI empowers sales professionals to engage with a smart, personal assistant that understands a wide range of phrases. The virtual agent's human-like, flexible responses simplify CRM operations and make sales more productive instantaneously.
Watch the video below to see how a sales professional leverages the power of Salesforce CRM with Cognigy.AI and Voice Gateway.
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