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Transform customer engagement with fully pre-trained AI Agents

Explore Enterprise AI Agents

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AI-Powered Agent Assist
AI Agents for Sales & Marketing

By Contact Center Platform

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Cognigy.AI Platform

Enterprise-grade Contact Center AI Platform

Explore Cognigy.AI

Platform Capabilities

Agentic AI

Autonomous, goal-oriented AI Workforce powered by LLMs
AI Agent Manager

Visual AI Agent creation and orchestration engine
Voice Gateway

Turnkey voice connectivity to any contact center
Generative AI

Enterprise-ready LLMs for CX transformation
Knowledge AI

AI-based semantic search and knowledge management
NLU

Market-leading AI for 100+ languages
Multimodal CX

Cross-channel customer journeys with xApps
Agent Copilot

Next-gen agent assist for enterprise contact centers
Live Chat

AI-powered Live Agent workspace
Insights

Omnichannel reporting and analytics suite

Get the Latest

Introducing Agentic AI
Watch Now
Introducing Agent Copilot
Watch Now
Cognigy Knowledge AI: Launch Webinar
Watch Now

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Cognigy is recognized as a Leader for Enterprise Conversational AI Platforms

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Explore our customers’ stories and see how enterprises are creating customer service loved by everyone

View our Customer Stories

Videos

Watch the Frontrunner Story of the Toyota Innovation Team
Watch now
Deloitte and Cognigy are Paving the Way for AI-Powered Customer Service Transformation
Watch now
Lufthansa Group Uses Cognigy.AI to Power 6M+ Conversations p.a.
Watch now

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Stay in the loop on everything CX and CAI
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Become a certified expert with on-demand courses
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Explore the art of the possible in short videos demonstrating CAI
CX Disruptors

Insights from leading voices in the customer service industry

Succeed

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Access training resources or schedule personalized sessions
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eBook: Blueprint for an AI-First Contact Center
Download now
eBook: Generative AI for Contact Centers
Download now
Webinar: Generative AI and Cognigy in the Contact Center
Watch now

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Who We Are

About Us

Join our mission to make Conversational AI more accessible
Our Partners

Dive into our global ecosystem of leading business and technology partners
Events

Find us at live conferences or virtual meetups
Careers

Help us achieve our vision with your talents and skills
News & Announcements

Be the first to know about all the latest news
Nexus

The Most Important Contact Center AI Summit
Contact Us

Reach out to our experts and get your questions answered

Trustworthy AI

Cognigy Trust Center

See how we help your organization secure sensitive data and comply with applicable laws and regulations.
Read More
The Future of Enterprise-Grade AI Adoption

An in-depth guide into the trusted use of AI in customer service automation
Read More
Cognigy.AI is officially AIC4-approved

Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Read More

Latest Announcements

Cognigy Dominates CCW Vegas 2025 with Agentic AI Innovation, Strategic Partnerships, and Enterprise Momentum
Cognigy Reaches Microsoft Solutions Partner with Certified Software

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