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What Does a Career in AI Look Like? Our Head of AI Shares His Thoughts

Dominik Seisser is a senior AI practitioner and expert for Natural Language Understanding (NLU). In his recent...

What is conversation design & why it matters in Conversational AI

In a nutshell, conversation design allows computers and artificial intelligence to converse and hold casual co...

"Hey Cognigy, What's Next for Conversational AI?" Predictions for 2021

2020 was a year for the ages across industries worldwide. The pandemic exposed communication weaknesses and sh...

The First Step in Designing Your Conversational AI Roadmap

There are many different approaches to designing a roadmap for your technology investment. Do you want to tack...

From FAQs to Process Automation

Enterprises typically address Frequently Asked Questions (FAQs) in their first Conversational AI project. FAQs...

How to Use Conversational AI in Marketing (The Right Way)

Marketers face the same challenges across all sectors.: How to create the best customer experience along all p...

Conversational AI Use Cases to Inspire Your Own

Conversational AI stands for a natural and intuitive dialog between you as a human and a computer program eith...

Chatbots & RPA: the perfect co-workers

Chatbots are tasked with communicating with humans through a messaging interface, such as Facebook Messenger, ...