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Conversational AI

Bandwidth Partners with Cognigy and Google to Launch AIBridge: Integrating AI with Contact Centers Using Maestro

First integrations include Conversational AI leaders Cognigy and Google Dialogflow to resolve calls in the com...

Conversational AI

Cognigy Unveils its Knowledge AI Solution for Enterprise Customer Service

Harnessing the Power of Generative AI, New Question and Answer Technology Delivers Ability to Create AI Agents...

Conversational AI

Cognigy Launches xApps, Redefining Customer Engagement With Multimodal Journeys

May 24, 2023 | DÜSSELDORF and SAN FRANCISCO – Cognigy, the market leader in Conversational AI, today announced...

Conversational AI Contact Center

Cognigy and Foundever™ Create Partnership to Offer Best-in-Class Conversational AI Solutions for Contact Centers

Cognigy.AI Becomes Part of the Foundever Conversational AI Suite for Automated, AI-based Customer Service

Conversational AI Contact Center

Cognigy.AI Conversational AI Platform Now Available on Genesys AppFoundry

Cognigy’s Conversational AI platform combined with Genesys Cloud CX™ enables enterprise contact centers to del...

Conversational AI

Cognigy Joins AWS Independent Software Vendor (ISV) Accelerate Program

January 17, 2023 | DÜSSELDORF and SAN FRANCISCO – Cognigy, a Conversational AI market leader, announced today ...

Conversational AI

Cognigy Launches Generative AI Solution for Enterprise Contact Centers

January 17, 2023 | DÜSSELDORF and SAN FRANCISCO – Cognigy, the market leader in Conversational AI, today annou...

Conversational AI

Advanced Conversational AI with Amazon Connect and Cognigy

Amazon Connect is a Contact Center as a Service solution that grew out of Amazon's internal needs. It offers a...

Conversational AI

Developing a Conversational AI Road Map

Our colleague, Jessica Gopalakrishnan, has recently published an article on Forbes on the importance of develo...

Conversational AI Customer Service Automation Partners

Podcast: Cognigy CEO Talks Conversational AI, Automation and More (Part 2)

Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted ...

Conversational AI Customer Service Automation Partners

Podcast: Cognigy CEO Talks Conversational AI, Automation and More

Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted ...

Conversational AI Customer Service Automation

How Successful are Contact Centers with AI and Chatbots?

Top-rated brands provide an outstanding customer experience. They make customer interactions convenient, painl...

News Conversational AI

Multi-language Virtual Agents with Language Detection

We live in an incredible world of multilingualism. More and more people are starting to travel and learn new l...

News Conversational AI

Build your TensorFlow Custom Module

Creating a good conversational AI might make you realize how complex the idea of a successful conversation is....

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