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    More Features for Snapshots, Performance Boost & more with Cognigy.AI v4.22

    Cognigy.AI v4.22 adds the ability to override the Connections of a Snapshot with those of the Agent via an End...

    Product

    How-to Guide: Working with Intent Hierarchies

    Intent Hierarchies can be used to resolve Intent conflicts and they can also make every developer's life easie...

    Product

    Watch our Cognigy.AI Q1 2022 Release Webinar

    This webinar presents the latest enhancements of Cognigy.AI in Q1 2022. It covers new features and improvement...

    Product

    Improved Usability for Intent Creation & more with Cognigy.AI v4.21

    The latest release of Cognigy.AI, v4.21 makes adding training data faster than ever: After entering an example...

    Product

    Ability to Merge Cognigy Packages & more with Cognigy.AI v4.20

    Cognigy.AI 4.20 comes doped with improvements that’ll elevate your bots to live the high life. We’ve added som...

    Product

    Cognigy recognized as a Leader in the 2022 Gartner® Magic Quadrant™

    We are honored to be named a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Plat...

    Product

    More Administrative Control with Cognigy.AI v4.19

    The latest release of Cognigy.AI, v4.19 includes a new feature "Last Activity Tracking". This functionality en...

    Product

    The Ultimate Guide to Cognigy NLU Training

    Many of our customers have utilized the Intent feedback analyzer to continuously improve their NLU models with...

    Product

    Enhanced Accessibility & more with Cognigy.AI v4.18

    The newest release of Cognigy.AI, v4.18 comes with a slew of enhancements that elevate the usability and funct...

    Product

    Cognigy.AI v4.17 with extended "Handover to Agent" capabilities & more

    The latest release of Cognigy.AI, v4.17, comes with a new Flow Node "Handover to Agent". This Node allows user...

    Product

    Streamline Contact Center Integration using Agent Handover

    The human agent handover is one of the key aspects of bot implementation into the business processes as it sea...

    Product

    Cognigy's Universal Language Understanding: A look into the AI black box

    Multi-lingual ability in humans is a familiar trait. More than half the world population speaks at least two l...

    Product

    New Live Chat Integration with Salesforce

    There are times when a user feels stuck in a conversation with a virtual agent or expresses a desire to speak ...

    Product

    Cognigy.AI v4.16: Flow Node Search, new Flow Nodes and MUCH more!

    The newest release of Cognigy.AI, v4.16 comes with a slew of powerful new features and enhancements that eleva...