Product Updates

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    Salesforce Service Cloud: Upload Files During a Live Chat

    Chatbots are incredible automation tools that can streamline a variety of business processes. Still, regardles...

    Product

    Expert Mode for Transcript Explorer & more with Cognigy.AI v4.15

    Cognigy.AI v4.15 now includes the ability to enable Expert Mode in the Transcript Explorer of Cognigy Insights...

    Product

    Crafting Engaging Experiences using WhatsApp’s Interactive Messages

    Users expect their experiences with brands to be fast and frictionless where they can access clear information...

    Product

    Cognigy.AI v4.14 adds new capabilites to Voice Gateway

    The newest release of Cognigy.AI, v4.14, allows customers to activate asynchronous output handling in the Cogn...

    Product

    Out now: Brand-new Cognigy Developer Documentation

    A few days ago we launched our new product documentation which comes with a clean & modern layout and bund...

    Product

    New Avaya CPaaS Endpoint & more with Cognigy.AI v4.13

    The latest release of Cognigy.AI v4.13 comes with the new Avaya CPaaS Endpoint. It's a major overhaul of the o...

    Product

    Cognigy.AI v4.12 adds Localization for Extensions

    The newest release of Cognigy.AI, v4.12, comes with an option to add the Localization for Extensions. This all...

    Product

    Cognigy Sessions: Deep Dive into Cognigy NLU

    Cognigy Sessions is a techinar series from conversational AI experts for experts. Every episode gives deep ins...

    Product

    Deploying a WhatsApp Chatbot within Minutes

    One of the major elements of successful conversational AI projects is deploying the virtual agents to the righ...

    Product

    Enhanced capabilities for Insights & more with Cognigy.AI v4.11

    Cognigy.AI v4.11 now includes the ability to apply custom themes to Cognigy Insights. Using this feature, the ...

    Product

    Harness the Power of In-built Machine Translation

    To deliver exceptional service experiences in a global market, businesses must understand and speak the langua...

    Product

    Cognigy.AI v4.10 adds a New Node to Request a Rating

    A new Flow Node "Request Rating" has been added to Cognigy.AI v4.10. Using this Node, you can ask end users to...

    Product

    Out now: Cognigy Insights & Machine Translation

    We're excited to announce that our new components, Cognigy Insights and Inbuilt Machine Translation, are avail...

    Product

    Watch our latest Release Webinar: Cognigy Insights & Inbuilt Machine Translation

    If you didn't have a chance to watch our latest Cognigy.AI Release webinar live on August 24, this is definite...