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Introducing Cognigy xApps: Reinvent Customer Engagement with Multimodal Journeys
Picture this: You're driving along the highway when your car suddenly breaks down. You reach for your phone an...
AI & LLMs
Agentic AI
Knowledge AI
NLU
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Experience Orchestration
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Multimodal CX
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Agent Augmentation
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Agent Copilot
AI & LLMs
Agentic AI
Knowledge AI
NLU
Generative AI
Experience Orchestration
AI Agent Studio
Multimodal CX
Voice Connectivity
Insights & Analytics
Agent Augmentation
Live Chat
Agent Copilot
Your one-stop-shop for the latest Cognigy.AI product news and best practices
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Picture this: You're driving along the highway when your car suddenly breaks down. You reach for your phone an...
Product
Cognigy.AI Tech Update is back! With the AI world moving at a breakneck speed, we know it can be overwhelming ...
Product
Cognigy.AI v4.51 features a brand-new Call Dashboard in Cognigy Insights alongside the Agent Assist Workspace ...
Product
Contact centers often encounter integration obstacles that slow down their digital transformation endeavors. A...
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With the release of v4.49, Cognigy.AI now supports OAuth2 authentication for Send SMTP Email and Email Notific...
Product
As enterprises increasingly embrace AI to innovate and transform customer values, machine learning models have...
Product
With Cognigy.AI v4.48, we’re excited to introduce our brand-new Live Agent Dashboard that complements existing...
Product
Conversational AI is a powerful tool for enterprises to automate routine tasks, provide round-the-clock suppor...
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Following Nuance integration in the previous release, Cognigy.AI v4.47 has added Soniox as the latest STT prov...
Product
The latest release of Cognigy.AI once again introduces a host of notable improvements across the board. Withou...
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At Cognigy, we live and breathe AI with new releases every two weeks to bring state-of-the-art Conversational ...
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With Cognigy.AI v4.45, we are thrilled to announce the open beta launch of our brand-new Generative AI feature...
Product
From the new Output Type support and Call Transfer option to more flexible Live Agent role management and a ne...
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The latest release of Cognigy.AI introduces the new Intent Mapping Priority feature to help you better manage ...
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