Product
Benchmarking NLU Engines: a Comparison of Market Leaders
What makes a top-tier Natural Language Understanding Engine? First and foremost, it’s the ability to accuratel...
AI & LLMs
Agentic AI
Knowledge AI
NLU
Generative AI
Experience Orchestration
AI Agent Studio
Multimodal CX
Voice Connectivity
Insights & Analytics
Agent Augmentation
Live Chat
Agent Copilot
AI & LLMs
Agentic AI
Knowledge AI
NLU
Generative AI
Experience Orchestration
AI Agent Studio
Multimodal CX
Voice Connectivity
Insights & Analytics
Agent Augmentation
Live Chat
Agent Copilot
Your one-stop-shop for the latest Cognigy.AI product news and best practices
Product
What makes a top-tier Natural Language Understanding Engine? First and foremost, it’s the ability to accuratel...
Product
The release of Cognigy.AI v4.60 introduces exciting new features to our agent augmentation features. Also, we’...
Product
With the release of v4.59, we’re thrilled to announce the availability of our latest product innovation, Cogni...
Product
Cognigy.AI Tech Update is here! The world of AI is ever-evolving and with so many new tools and features avail...
Product
Discover the latest upgrades to Cognigy.AI's voice and Generative AI functionalities.
Product
Conversational AI interfaces, like chatbots and voice bots, are often the first point of contact in the custom...
Product
The latest release introduces notable improvements in Cognigy Live Agent and Agent Assist.
Product
With Cognigy.AI v4.56, you can now configure any custom speech vendor of your choice and leverage Generative A...
Product
Conversational AI is turning the tide for traditional Interactive Voice Response (IVR) systems and how brands ...
Product
From extended LLM integration and improved Live Agent Canned Responses to turnkey entity recognition using pat...
Product
The latest release of Cognigy.AI introduces the ability to enable/disable speech input gathering on demand and...
Product
As new technologies and communications channels emerge, organizations often quickly plug the gaps in customer ...
Product
In the rapidly evolving landscape of artificial intelligence (AI), the rise of large language models (LLMs) ha...
Product
From more flexible Generative AI model selection to enhanced agent efficiency through more streamlined workflo...
Pick the subscriptions that match your interests and stay updated on all things Contact Center AI.