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    Native Integration with Amazon Titan Embeddings and More with Cognigy.AI v4.93

    With this release, you can now leverage Amazon Titan Embeddings LLM for Knowledge AI in just a few simple step...

    Product

    Quantifying AI Success: Introducing Cognigy Goals

    As companies increasingly adopt AI to enhance customer experiences, one critical question arises: How can you ...

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    Native Google Gemini & Amazon Nova Support for Agentic AI and More with Cognigy.AI v4.92

    Happy New Year! Cognigy.AI’s first release of 2025 delivers significant upgrades, exemplifying our LLM-agnosti...

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    Effective Tactics to Mitigate Risks in LLM-Driven AI Agents

    How can businesses embrace the power of Agentic AI without compromising trust? This article delves into the ch...

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    Cognigy Agentic AI: 7 Standout Capabilities for CX Automation

    Agentic AI introduces the latest breakthrough in artificial intelligence with a new generation of autonomous A...

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    Exciting Updates to Agentic AI and More with Cognigy.AI v4.91

    The release of Cognigy.AI v4.91 marks a significant milestone with the public availability of Agentic AI. This...

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    Now On-Demand: Cognigy.AI Tech Update Q4 2024

    AI is evolving rapidly, and staying ahead with the latest tools and features can feel like a challenge. That’s...

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    Seamless Operation with LLM Fallback and More in Cognigy.AI v4.90

    Cognigy.AI v4.90 introduces LLM Fallback to help you optimize service continuity when leveraging Generative AI...

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    Upgraded Admin Center and More with Cognigy.AI v4.89

    Cognigy.AI v4.89 enhances the Admin Center by converging the Dashboard, Access Control, and Audit Events funct...

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    Extended Help Center Resources, Usability Improvements, and More with Cognigy.AI v4.88

    Cognigy.AI v4.88 introduced product usability enhancements across the board. Additionally, the Cognigy Help Ce...

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    Introducing Agentic AI: Autonomous, Goal-Driven AI Workforce for Enterprise Contact Centers

    Cognigy Agentic AI represents a paradigm shift in how enterprises can use AI for customer service automation. ...

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    Real-Time Queue Updates in Live Agent and More with Cognigy.AI v4.87

    The latest release of Cognigy.AI elevates customer interactions with real-time queue notifications in Live Age...

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    Webchat Accessibility: 5 Features and Best Practices for Ensuring WCAG

    In today’s digital world, accessibility is not just a requirement; it’s a standard that helps to ensure everyo...

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    UX Enhancements and More with Cognigy.AI v4.86

    Cognigy.AI v4.86 introduces multiple UX improvements to streamline project navigation and facilitate conversat...