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    Expanded Microsoft Multilingual AI Voices and More with Cognigy.AI v4.85

    Cognigy.AI v4.85 features comprehensive support for Microsoft’s advanced multilingual voices, enabling cutting...

    Product

    Now On-Demand: Cognigy.AI Tech Update Q3 2024

    The latest Cognigy.AI Tech Update has arrived! AI is evolving fast, and keeping up with the latest tools and f...

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    Advanced Agent QA, Webchat Accessibility, and More with Cognigy.AI v4.84

    The latest release of Cognigy.AI introduces significant improvements in Agent QA, Knowledge AI, and Webchat ac...

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    AI Agent Management: Why Proven Experience Matters

    Enterprises aiming to harness the power of AI need solutions that are not just innovative, but reliable and sc...

    Product

    Source Tag Editability in Knowledge AI and More with Cognigy.AI v4.83

    Cognigy.AI v4.83 introduces more flexibility in adding or deleting Source Tags in Knowledge AI and native inte...

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    Contact Center AI: 15 Essential Voice Features

    Building a voice bot is fundamentally different from creating a chat-based counterpart. Factors such as speech...

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    Amazon Bedrock Native Integration and More with Cognigy.AI v4.82

    Dive into Cognigy’s latest LLM orchestration enhancement with our native integration for Amazon Bedrock.

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    6 Best Practices to Implement Real-Time Voice Translation

    Today's globalized world has blurred not only the physical borders but also the cultural and communication bar...

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    Enriched Webchat Metadata, SaaS Health Monitoring, and More with Cognigy.AI v4.81

    Explore our latest release, featuring improved Webchat insights with metadata, enhanced Cognigy SaaS service m...

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    Enhanced Collaboration, Silence Overlay, and More with Cognigy.AI v4.80

    Cognigy.AI v4.80 reveals many exciting features including Flow image export for cross-team collaboration, Sile...

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    Advanced Knowledge AI Parser, Atmosphere Sounds, and More with Cognigy.AI v4.79

    From advanced content extraction in Knowledge AI to optimizing VUX with contact center soundscapes, here is wh...

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    Now On-Demand: Cognigy.AI Tech Update Q2 2024

    The latest Cognigy.AI Tech Update has arrived! In the ever-evolving world of AI, keeping up with the latest to...

    Product

    Knowledge AI Usage Tracking and More with Cognigy.AI v4.78

    The latest release of Cognigy.AI introduces a brand-new Knowledge AI billing report, together with a streamlin...

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    Native Google Gemini Support and More with Cognigy.AI v4.77

    With Cognigy.AI v4.77, we’re thrilled to announce native support for Google Gemini models, further enhancing o...