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    Product

    Enhanced Contact Center Integrations and More with Cognigy.AI v4.100

    The latest release introduces native Agent Copilot support for Salesforce MIAW and more resilient event handli...

    Product

    Platform-Provided LLM, Mistral AI Integration, and More with Cognigy.AI v4.99

    The latest release delivers substantial GenAI enhancements across the board, including out-of-the-box LLM avai...

    Product

    Cognigy.AI Integrates the Model Context Protocol (MCP): Unlocking Open, Seamless AI Workflows

    The latest Cognigy.AI update introduces support for the Model Context Protocol (MCP), unlocking next-level AI ...

    Product

    Salesforce MIAW Native Integration and More with Cognigy.AI v4.98

    Cognigy.AI v4.98 introduces native integration with Salesforce Messaging for In-App and Web (MIAW), enabling s...

    Product

    Now On-Demand: Cognigy.AI Tech Update Q1 2025

    Continuing the Nexus momentum, Cognigy’s product innovation is rolling on at full speed! Our product experts a...

    Product

    Multi-Contact Center Handover, Universal LLM Connector, and More with Cognigy.AI v4.97

    From organizational-level LLM management and advanced BYOLLM support to more enterprise flexibility in handove...

    Product

    Improved Voice Settings for AI Agents and More with Cognigy.AI v4.96

    The latest Cognigy.AI v4.96 release introduces new voice customization capabilities, allowing you to define an...

    Product

    AI Agents Demystified: Definitions and Effective Patterns

    Amid its significant traction, the term “AI Agent” remains somewhat fuzzy, with various interpretations across...

    Product

    Expanded Job Market and More with Cognigy.AI v4.95

    The latest release extends the Job Market offering with a new ready-made Health Insurance AI Agent, available ...

    Product

    Enhanced Usability and More with Cognigy.AI v4.94

    Cognigy.AI v4.94 introduces multiple product usability improvements across the board.

    Product Conversational AI Contact Center

    Join us at Nexus 2025 - The Contact Center AI Event

    Mark your calendars for March 12–13, 2025. Cognigy’s Contact Center AI event Nexus is bigger and better than e...

    Product

    Native Integration with Amazon Titan Embeddings and More with Cognigy.AI v4.93

    With this release, you can now leverage Amazon Titan Embeddings LLM for Knowledge AI in just a few simple step...

    Product

    Quantifying AI Success: Introducing Cognigy Goals

    As companies increasingly adopt AI to enhance customer experiences, one critical question arises: How can you ...

    Product

    Native Google Gemini & Amazon Nova Support for Agentic AI and More with Cognigy.AI v4.92

    Happy New Year! Cognigy.AI’s first release of 2025 delivers significant upgrades, exemplifying our LLM-agnosti...