Cognigy Blog

There is no better place to keep up with the fast-changing world of Conversational AI.

Akshay Warikoo

I am a product marketing enthusiast driven by an insatiable curiosity to find answers to the most pressing questions. Whether it’s finding a technological solution to solve the client’s problems or understanding the consumer behaviour behind the decision-making process, I've been able to swiftly uncover a customer’s pain point and identify a strategic solution.
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Harness the Power of In-built Machine Translation

To deliver exceptional service experiences in a global market, businesses must understand and speak the langua...

How Conversational AI Detect Emotions With Sentiment Analysis

Imagine a conversation between a disappointed customer and a customer service representative: 

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