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There is no better place to keep up with the fast-changing world of Conversational AI.

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      Nhu Ho

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      Enhanced Step Explorer and More with Cognigy.AI v4.40

      With Cognigy.AI v4.40, the Step Explorer in Cognigy Insights has been improved to support larger amounts of da...

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      Agile Development with Flow Replication and More in Cognigy.AI v4.39

      The latest release of Cognigy.AI makes the process of repurposing your existing flows and resources faster and...

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      From Native Contact Center Integrations to Improved Queue Management with Cognigy.AI v4.38

      The release of Cognigy.AI v4.38 introduces robust features that drastically ease contact center integration wh...

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      Improved Usability and More with Cognigy.AI v4.37

      Cognigy.AI v4.37 delivers a number of usability enhancements across Virtual Agents, Live Agent and Insights.

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      Product

      13 Best Practices for Your Next Bot Building Project

      From conversation design and intent training to flow orchestration and administration, there are dozens of mov...

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      Product

      Data-Driven Resource Planning and More with Cognigy.AI v4.36

      There is so much in store with the release of Cognigy.AI v4.36 that we can’t wait to share with you. Without f...

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      Improved System Monitoring and More with Cognigy.AI v4.35

      With the release of Cognigy.AI v4.35, we are excited to announce some brand-new features alongside a host of p...

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      New UI Language Support and More with Cognigy.AI v4.34

      The release of v4.34 adds French as the new supported language for the Cognigy.AI User Interface besides the f...

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      Product

      How-to Guide: Extend Your Bot Availability and Functionality in MS Teams

      Wading through numerous business apps and systems only to search for a piece of information is tiresome and ki...

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      Streamlined Locale Management and More with Cognigy.AI v4.33

      The release of Cognigy.AI v4.33 introduces an exciting feature that enables you to use the Intent model of a f...

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      Product

      Seamless Multilingual Voice Services Using Language Recognition

      For enterprises serving customers in various countries and regions, multilingual Virtual Agents are a powerful...

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      Product

      More Intuitive Insights Dashboards With Cognigy.AI v4.32

      Cognigy.AI v4.32 presents new information Tooltips for Cognigy Insights Dashboards to increase reporting trans...

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      Enhanced WhatsApp Experience & More With Cognigy.AI v4.31

      This release of Cognigy.AI adds support for rich media elements for the WhatsApp Endpoint. You can now output ...

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      Product

      Native WhatsApp Endpoint & more with Cognigy.AI v4.30

      Release v4.30 of Cognigy.AI features the new native WhatsApp Endpoint that makes it faster and simpler than ev...

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      Product

      Elevate Omnichannel CX With Native WhatsApp Endpoint

      Connected cross-channel experiences are at the heart of modern contact centers. Enabling your customers to com...

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