Strengthening Customer Service in the Travel and Hospitality Industry With Conversational AI
The travel and hospitality industry took a beating during the pandemic, but are slowly rallying. In a post-COVID-19 world, contactless service is becoming the accepted norm, and travelers are lining up to book hotels, change flights, and arrange car rentals with more agility than ever.
That's why self-service options are becoming more popular as they cut down on wait times and the necessity of dealing with a harried CSR over the phone.
Download the complimentary whitepaper and explore what Conversational AI can do to strengthen your customer service.
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