Cognigy Blog - Page 8

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Industries

Conversational AI in Insurance: The Future of Customer Service is Here

The nearly three-centuries old insurance industry has been somewhat slow in catching up with the digital age. ...

Call Center

Will AI replace call center agents?

Call centers have always capitalized on new-age technologies to improve their operations and services, ranging...

Events

How Conversational AI solves customer experience challenges

Like all businesses, contact centers are under increasing pressure to do more with less. There is a need to re...

Conversational AI

The First Step in Designing Your Conversational AI Roadmap

There are many different approaches to designing a roadmap for your technology investment. Do you want to tack...

Conversational AI

From FAQs to Process Automation

Enterprises typically address Frequently Asked Questions (FAQs) in their first Conversational AI project. FAQs...

Conversational AI

How to Use Conversational AI in Marketing (The Right Way)

Marketers face the same challenges across all sectors.: How to create the best customer experience along all p...

Conversational AI

Conversational AI Use Cases to Inspire Your Own

Conversational AI stands for a natural and intuitive dialog between you as a human and a computer program eith...

Getting Started With Chatbots

Chatbots are among the cutting-edge technologies companies are discussing to implement. They can help your bus...

Conversational AI Chatbots

Chatbots & RPA: the perfect co-workers

Chatbots are tasked with communicating with humans through a messaging interface, such as Facebook Messenger, ...