The Impact
Today, the Janio Asia bot answers more than 10,000 customer inquiries per month.
This represents a significant gain in productivity, as more than 25% of queries no longer require staff intervention.
In the future, Janio Asia sees the Cognigy conversational AI platform playing an increasingly important role in powering the company’s ability to scale and expand to support new internal and external use cases.

Speaks 3 Languages

Solves >10K Ticktes per month

Handles >25% of Inquiries Without Human Support
