Cognigy Leads with First-Ever Paid Vacation Policy for AI Agents (April Fools)
Cognigy is thrilled to announce a groundbreaking development in the world of artificial intelligence and emplo...
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AI & LLMs
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Cognigy is thrilled to announce a groundbreaking development in the world of artificial intelligence and emplo...
As the dust settles from an exhilarating CCW 2024 in Berlin, we at Cognigy have gathered a wealth of insights ...
With the rapid advancement of both open and closed-source AI models, unparalleled investments and immediate ad...
Prepare to be amazed: the title of this blog is undeniably clickbaity, yet it's also 100% accurate. A single a...
The world seems more uncertain than ever these days. People seek certainty and they want to feel heard, unders...
You may have seen that we recently announced the beginning of the open beta launch of our new Generative AI fe...
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Deloitte, a leading consulting company known for its strategic expertise, relies on Cognigy.AI as its preferre...
With ChatGPT making a huge splash in the news lately, people are asking what this means for Conversational AI....
A recent article from Ars Technica details Alexa's years of failure. Surprised? Most people were. Yet, the fir...
We would need a crystal ball to have predicted the turmoil faced by contact center and CX leadership in the la...
If you analyzed every time a customer called support over the past several years, what do you think the most p...
How AI Delivers a Brilliant Omnichannel Experience: Customer service automation has evolved many contact cente...
Summary: Last week, Cognigy exhibited at Customer Contact Week Europe in Amsterdam. The event saw contact cent...
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